January 8th, 2010
For a few years I had owned LinkedInHelp.com and LinkedInHelp.net.
Today I finished transferring them to LinkedIn, the company. If you want LinkedIn help you’ll have to go to their help resources. I hope that someone there jumps on it and redirects the link instead of letting it drop (especially since it’s been live for a while and some people might have been using it).
I didn’t transfer them because I wanted to… I did it because (a) it was the right thing to do, and (b) they sent me a nasty, cold letter (email) telling me I better transfer it to them or else.
I don’t care for “or else,” so I transferred it.
In the course of transferring and communicating with them I actually got a real communication from a real LinkedIn employee – so I took advantage of the opportunity and asked “what’s with being a “relationship company” but sending that really cold, impersonal, and even threatening email to me?”
I’m nobody special to them, but I do think I’ve helped them increase visibility and credibility. Not a reason to give me special treatment, but man, that letter was disturbing.
This was not-a-fun process, but it ended nicely since I got to spend some time on the phone with the LinkedIn guy – I asked him why it was such a cold letter and he said “let’s get on the phone and talk about this.”
Very classy… thank you Mr. ____ from LinkedIn, for making that a pleasant experience.
To read the letter, and some very passionate thoughts (on both sides of the fence) on this issue, you can read LinkedStrategies.com post titled: LinkedIn: Are You Crazy! referring to LinkedIn dude Sean Nelson. Luckily mine didn’t end like that
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