Has LinkedIn Killed the Rolodex? LinkedIn vs. CRM vs. Networking & Relationships

January 25th, 2012

Excellent article on the WSJ FINS site titled Has LinkedIn Killed the Rolodex?

I thought it was going to be an article showing that yes, indeed, LinkedIn makes a rolodex obsolete.

It wasn’t.

It talked about LinkedIn as the tool that it is, but not as a real relationship tool.  Some points of differentiation:

LinkedIn is not a customer relationship manager (CRM) or personal relationship manager (PRM).

I’ve argued in the past that I hope then don’t become one.  Why?

First, because they should just buy JibberJobber and integrate it (while allowing people to use either OR both) :p  Yes, I’m biased :)

Second, because they have enough product issues that they need to resolve before they jump into trying to do CRM.  Based on what they’ve done with their system so far, I’m not convinced they, as a company “get” what relationship management is all about.

LinkedIn does not, cannot and should not replace real networking.

In the article it is referred to belly-to-belly relationships.  You get in front of your contact, and actually have a real face-t0-face conversation.  They say the new belly-to-belly might be email, phone, etc., but it’s more than just connecting on a social network and then not doing anything with the connection.

Read the article, it’s short, and excellent.  And then, if you are hiding behind ANY technology, get out and meet and talk to real people.

Viva real human interaction!

Wait… what then is LinkedIn?

It’s an amazing, powerful tool that helps you (DO A LOT OF STUFF — how would you fill in this blank?)

LinkedIn account get hacked? Here’s your answer…

January 17th, 2012

Someone I met in Minneapolis last month emailed to ask what to do if your LinkedIn account gets hacked… I didn’t know but he reported back. He shared this part of the email he got from customer support:

Option 2: Regain access to the account by signing the following affidavit of identity before a Notary Public. Once notarized, this form can be faxed back to me or scanned and attached in your response to this message. Once received, I will submit the form to our Privacy Team to begin the account recovery process.

Affidavit of Identity:
http://help.linkedin.com/app/answers/detail/a_id/3629

So there you go… you can prove who you are with an affidavit :)

 

Post to Multiple LinkedIn Groups (Jim Stroud)

January 12th, 2012

Check out this post on Recruiting Blogs by Jim Stroud on how to post to multiple LinkedIn Groups at the same time. (watch on YouTube here)

Can you do this?  Youbetcha.

Should you do this? Um…. well… um… what do you think?

Awesome LinkedIn Profile: Orrin “Checkmate” Hudson

January 10th, 2012

Donald Burns, executive career coach and resume writer, turned me on to an awesome LinkedIn profile that I really like.

There are a number of things I’d recommend to improve this Profile, but Orrin hits two things really, really well! Check out the LinkedIn Profile of Orrin Hudson here.

First, he has a great video (from CNN, no less!) that auto-plays on his slideshare app.  This might be considered annoying by some (a lot of people don’t like auto play on video), but I liked it in this situation.  Also, the video is visible without scrolling down… so I can see it right away.  It’s impressive that it comes from CNN.

Did you know you can serve video from the slideshare app?

Second, his LinkedIn Summary is very well-done.  This is one of the best I’ve seen.  It’s all about his story AND his value proposition… but I don’t see a list of his qualities, or why he’s great… the story tells it all.

I LOVE Orrin “Checkmate” Hudson’s LinkedIn Profile… great job!

 

Is LinkedIn Important? 2012 Edition

January 3rd, 2012

Deb Dib, a JibberJobber Partner, pointed me to this post on Mashable about the importance of social tools

Wondering about the importance of LinkedIn, and other social tools, for your business, career management or job search?  Read this article: What Job Seekers Need to Know in Today’s Digital Market

Some highlights:

“36% of companies surveyed are using social media for recruiting. In today’s competitive market, recruiters look for the most current information on candidates, which is readily and easily available on social networks.”

Are you making this information readily and easily available?

“Social media enables us to stand out, to be more noticeable, to differentiate ourselves from the masses and to tell the whole story behind and beyond a one-page resume.”

If everyone does it, how is it differentiating?  I’ll tell you: not many do it well :)  I’ve done enough LinkedIn Critiques to know that there is a lot of room for improvement!

“Additionally, every field has its own industry thought leaders broadcasting on Twitter.”

I wouldn’t say every industry, but you can certainly find people to connect with and follow and network with in many industries… probably even your industry!

“More companies than ever are cutting their job advertising budgets, opting to channel their recruiting efforts through referral hiring.”

Is the hidden job market becoming less hidden?  Interesting…

 

Pruning (or deleting) LinkedIn Connections

December 22nd, 2011

Yesterday I alluded to the danger of pruning LinkedIn Connections.

I could be wrong and outdated, but the way it used to work is this:

  1. You and I are connected.
  2. You decided to disconnect from me.
  3. YOU COULD NEVER, EVER RECONNECT WITH ME AGAIN.

Crazy, huh?

If you are thinking about cleaning up your network, I would recommend you only disconnect from someone who you know you’ll never want to connect with again (a spammer, for example).

Unless LinkedIn has changed this, I’d say it’s better to have that contact there dormant then to shut off the communication channel forever.

Questions and Answers about connecting with people in a different world/space

December 21st, 2011

Here is a collection of questions I got from Cleo Parker… I’m seeing the question quite a bit more, which is something I expect since LinkedIn has seen growth, especially around the world. Her comments in bold…

>> As a more perpetual job seeker than I’d really like to be and a long time advertising/marketing professional, I’ve developed a pretty large Linkedin network – 600+ (which I really should prune a bit.)

Careful pruning it… I’ll talk about that in tomorrow’s blog post.

>> In addition to my professional life, I have a number of hobbies, the one I’m most passionate about being showing purebred dogs. In the past few months, I’ve noticed an accelerating trend of more and more people I know through dogs joining Linkedin, I used to just be connected to a few “dog people” mostly people with white collar jobs which I stumbled across or were recommended to me because their emails were in my gmail or yahoo accounts. Now, it’s getting to be everyone – including groomers, kennel owners, professional handlers, retired people, and folks in all sorts of jobs not typically associated with Linkedin. I’m happy to connect with them, after all these people are my friends and I know if I asked, they could write wonderful recommendations on my performance on such things as club officer, special awards chair, show secretary and (name the dog topic) seminar presenter.

I’d say this is indicative of LinkedIn’s growth… as it becomes more popular.  I’d wonder how many of these people join, but then find it boring and go back to Facebook where they can share videos and pictures and stories about the dog showing world much easier.

>>  I’m wondering if this is indicative of a trend that you’re also seeing – it was when these folks joined Facebook that it really took off and there was enough going on of interest that I started visiting on a regular basis. But I can’t see Linkedin taking off in such a social direction, despite groups such as “Dog Lovers” that really have very little professional content, even about dog related occupations.

I’m not really close to the data to know trends like this… I can’t say with enough authority about what is happening, but again, if LinkedIn doesn’t provide the social tools that FB does, I’m guessing this will be short-lived.  Whether they should or not, or whether that would be good for current LinkedIn users, is another issue :p

>> Also, do you see any down side in connecting to these folks from a professional standpoint?

Not off the top of my head… but if I connected with someone in my hobby, and they turned out to be spammy, or overly noisy, I would likely disconnect from them.

>> I think anyone who’d browse my connections would just note the ones that seemed interesting to them, such as “she knows the CEO of agency X” rather than looking at someone they wouldn’t be interested in, such as “what’s up with this friend who grooms dogs?”

There’s this idea that we have to be careful who we connect with, as that could change our brand. I really think something like this will be positive, or neutral…. I can’t imagine this being a negative (even to cat lovers :p).

>> Now that I’m over that 500+ threshold I’m not so worried about adding more, but I still feel like more connections is a Good Thing, and of course, some of these people actually do work in fields similar to my own and have connections that may be of interest.

I don’t think it’s a bad thing – especially since they are initiating the request… I wouldn’t necessarily advice LOOKING for those relationships on LinkedIn, but if they find you, I’d say start there and see where the relationship could go.  Who knows, perhaps you might land your next gig because of one of those relationships :)

 

How to find a job on LinkedIn

December 7th, 2011

People are funny, aren’t they?  They want to find a posted job, then apply for it, then interview for it, then, accept an awesome job offer, and then move out of “job mode.”

If there is anything you learn from this past recession I hope that it is that you need to take control of your career (hence the JibberJobber tagline: Career Management!).

That means that you use certain tools as they should be used.  For example, let’s say you are looking for marketing jobs in your area.  Here’s one path (of many) I would recommend:

  1. Go to a job board to find the openings,
  2. Armed with information from a posting (contact name or company name), go to LinkedIn to do research,
  3. Figure out how to network into a decision maker or hiring manager at that company,
  4. COMMUNICATE WITH THEM.  Ideally, ask for informational interviews… develop a real, professional relationship with them.
  5. Put all this information (contact, companies) into JibberJobber, and log your communication with them.  You already know JibberJobber is a job search tool to help you organize your job search… this is the type of information you would put in your JibberJobber account!

Pretty simple, right?  It’s quite different than how most people use a job board.  In that example I show you how to optimize:

  1. a job board,
  2. LinkedIn,
  3. JibberJobber.

Try it out!

Real LinkedIn Profiles vs Fake LinkedIn Profiles

December 5th, 2011

As a Group admin I go in and approve members of my Group on a regular basis.

I don’t want spammers in my Group, so I try to very quickly determine who is real and who isn’t.  I wrote about this just a few weeks ago here: Want to Join a LinkedIn Group? Get more than ONE CONNECTION!

I just went in this morning and found I have 3 major criteria that I look at that will keep you from my Group:

  1. The warning I get from LinkedIn, as per the post above,
  2. NO PICTURE. If you don’t have a picture I don’t approve you, until I look at your Profile.  Guess when I take the time to look at your Profile (hardly ever!),
  3. NO CONNECTIONS.  If you have no, or only one, connection, you are either NEW or fake.  I don’t take the time to try and figure it out… I just put you on hold until you look more real.

I’m sharing these off-the-cuff reactions as a Group admin so that you can reevealuate the message you are giving people with your Profile… is it complete?  Does it look real?  Or does it look like spam?

 

Happy Thanksgiving! Two Blog Posts of Interest.

November 24th, 2011

Did you know I write almost every day on my JibberJobber blog?  For the most part I have separated those posts from this blog because those are posts about career management and job search, and early on people here told me to keep this focused on LinkedIn (for businesses, marketing, etc.).

Here are two posts I want to share with you:

Today I wrote about my new product, which is for clients of university career centers.  It is … awesome.  Combine the concept of my training with “learning management systems,” and you get a still-top-secret product that I’m not ready to fully announce yet.  But I’m asking for introductions to career centers… I’m happy to show you what I came up with so you can make the introduction – just let me know if you want more information.  THANK YOU!

On Friday, after Thanksgiving, I started what might become a new series, which is to introduce words/phrases that could be helpful in your job search.  Some might know what Friday’s phrase means (“managed services,” like JD Edwards consulting from Syntax), while it will be new to others.  If you have any suggestions on phrases/words for job seekers, let me know on Friday’s post (or in the comments here).

I’m thankful for you – enjoy your turkey and stuffing!